Senior Applications Developer (Government)

This position requires office presence of a minimum of 5 days per week and is only located at customer's site.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security team supports our Federal Government by providing, operating and assuring critical voice, video and collaboration services for the full spectrum of national security operations.

AT&T has an opening for a Senior Applications Developer to support the day-to-day IT systems for our customized network solution in support of the federal government.

Job Duties/Responsibilities:

This individual is a key member of the Applications Development team and is responsible for implementing the ServiceNow application to include, at a minimum, the ServiceNow IT Service Management suite and the platform. This individual works alongside supporting team members, partners/vendors, as well as Senior Leadership, to lead the design, development, testing, deployment, sustainment, and administering of the ServiceNow solution. They perform technical aspects of the ServiceNow implementation including: ServiceNow solution architecture, install, application UI, process automation, external integrations, access control, security hardening, workflow design/configuration, reporting, upgrades, and patching. They also provide ServiceNow focused consultation and technical leadership. They support the Technical Exchange Meetings, contribute to user facing documents, and are responsible for ServiceNow applications upkeep.

The job duties of the Applications Developer are as follows:

  • Performs designing, programming, testing and debugging ServiceNow and applicable scripts
  • Perform capacity planning, system tuning, problem analysis and hardware/software upgrades
  • Develop administrative policies, documentation, and procedures to ensure that ServiceNow is properly maintained and operated
  • Perform testing and establish system acceptance criteria on new or current hardware and software
  • Build service requests from customer requirements, request items, and tasks
  • Determine training needs and develop ServiceNow based guidelines tailored to the work environment
  • Build client profiles and system configurations for software distribution equipment
  • Respond to system alerts and engage in troubleshooting and problem resolution
  • Use workflows to manage data flows from customers to support teams
  • Use scripting tools to process automation and perform integration
  • Import and export data across various enterprise applications
  • Perform system and integration testing with sample and live data
  • Monitor the health and status of ServiceNow and applicable scripts
  • Work with IT managers to generate views and reports as needed
  • Analyze user requirements and current procedures to improve system capabilities
  • Install software releases and maintains data confidentiality, integrity, and availability
  • Consult with clients, hardware and software vendors, users, system administrators, and engineers
  • Provide technical support for development, test, and production environments
  • Experience in Linux/Unix System Administration
  • Experience in managing a Self-Hosted ServiceNow instance and upgrading ServiceNow Core applications
  • Assess existing ServiceNow usage and recommend forward evolution to maximize efficiencies
  • Perform integrations and process automation using ServiceNow Orchestration
  • Understand ITIL/ITSM processes
  • Understand HTML, CSS, JavaScript, and other web technologies
  • Must be knowledgeable in the support and development of ServiceNow, Splunk, Nlyte, VMware, Ansible, etc.

Required Clearance:

TS/SCI poly (#tssci) (#polygraph)

Required Qualifications:

  • Five (5) years of experience as a Developer in programs and contracts of similar scope, type, and complexity are required.
  • Bachelor’s degree in System Engineering, Computer Science, Applied Science, Electrical Engineering, Math, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university, a developer nanodegree, or equivalent work experience, is required.
  • Five (5) years of additional SE experience may be substituted for a Bachelor’s degree.
  • Must comply with DoD 8570 IAT, Level 2 (Security+).
  • Must be US Citizen.

Our Senior Applications Developer's earn between $98,100 - $180,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours:

40

Time Type:

Regular

Location:

Columbia, Maryland

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...