Senior Ecommerce Manager

<p><span>Are you a <b>commercially driven ecommerce professional</b> ready to take ownership of a high‑impact role? Do you thrive in a fast‑paced <b>digital environment </b>where <b>trading performance, customer experience and continuous optimisation</b> are at the heart of everything you do? If you’re looking for a role that blends <b>hands‑on trading, strategic influence and technical capability </b>— this could be your next step.</span></p><p></p><p><span>We’re expanding rapidly across the UK, and we’re looking for a <b>Senior Ecommerce Manager</b> to lead trading across all BiGDUG brands and sites. You’ll be responsible for <b>driving online revenue, optimising the customer journey, and delivering a best‑in‑class ecommerce experience</b> — all while working closely with marketing, category and development teams to shape our digital future.</span></p><p><span>This is a fantastic opportunity to own the trading strategy, lead on‑site optimisation, and play a key role in delivering ambitious growth plans.</span></p><div></div><h2><b>What you’ll be doing</b></h2><p></p><h3><b>Ecommerce Trading & Growth</b></h3><ul><li><p><span>Lead day‑to‑day ecommerce trading across all brands and sites, driving revenue, conversion and customer experience.</span></p></li><li><p><span>Own the trading calendar — promotions, content updates, product ranging and seasonal activity.</span></p></li><li><p><span>Monitor key KPIs (revenue, conversion, AOV, traffic) and take proactive action to protect performance.</span></p></li><li><p><span>Ensure pricing, messaging and promotional activity are aligned across all channels.</span></p></li></ul><p></p><h3><b>On‑Site Experience & Merchandising</b></h3><ul><li><p><span>Lead visual merchandising across UK sites, optimising category layouts, product sequencing and promotional placements.</span></p></li><li><p><span>Oversee content publishing, ensuring product pages and landing pages meet brand and UX standards.</span></p></li><li><p><span>Work with category teams to analyse product performance and optimise category strategy.</span></p></li></ul><p></p><h3><b>CRO, UX & Innovation</b></h3><ul><li><p><span>Drive a continuous CRO programme using A/B testing, heatmaps and user insights.</span></p></li><li><p><span>Identify opportunities to improve the customer journey and unlock incremental revenue.</span></p></li><li><p><span>Partner with marketing to ensure campaigns convert effectively across digital touchpoints.</span></p></li></ul><p></p><h3><b>Technical & Platform Management</b></h3><ul><li><p><span>Work with developers on site enhancements, feature releases and technical fixes.</span></p></li><li><p><span>Oversee tag management (GTM) and ensure accurate tracking across key events.</span></p></li><li><p><span>Support SEO through technical optimisation and site performance improvements.</span></p></li></ul><div></div><h2><b>What we’re looking for</b></h2><ul><li><p><span>Strong experience in senior ecommerce trading or management.</span></p></li><li><p><span>Proven track record of delivering online revenue growth.</span></p></li><li><p><span>Hands‑on experience with ecommerce platforms and on‑site merchandising.</span></p></li><li><p><span>Confident using GA4 and data to drive commercial decisions.</span></p></li><li><p><span>Understanding of SEO, CRO and UX best practice.</span></p></li><li><p><span>Strong project management and stakeholder communication skills.</span></p></li><li><p><span>Familiarity with GTM, tracking and personalisation tools.</span></p></li></ul><div></div><h2><b>What we can offer you</b></h2><ul><li><p><span>Company bonus scheme</span></p></li><li><p><span>Workplace pension contribution</span></p></li><li><p><span>Salary extras</span></p></li><li><p><span>Your birthday off</span></p></li><li><p><span>Opportunities to grow, develop and influence the future of our ecommerce function</span></p></li></ul><p></p><p><span>If you’re ready to take ownership, drive performance and play a key role in a fast‑growing digital team, we’d love to hear from you.</span></p><div></div>

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