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Senior Learning Design Professional 2

June 3, 2026

<h1>Become a part of our caring community </h1>The Senior Learning Design Professional applies instructional design, cognitive psychology, and adult learning theory to develop solutions for knowledge or performance gaps. Assignments often involve moderately complex to complex issues, requiring in-depth evaluation of variable factors. You will analyze and organizing content, designing learning solutions, and creating storyboards, scripts, performance support materials, mobile learning, and manuals. You will collaborate with subject matter experts to assess learning needs and provide input for course content. The Senior Learning Design Professional writes learning goals, coordinates performance assessments to measure training effectiveness, and ensures course materials are current and aligned with training needs.Additional responsibilities include:<ul><li>Track and analyze training program effectiveness through learner satisfaction, proficiency testing, and job performance improvement.</li><li>Provide instruction and guidance to facilitators.</li><li>Utilize social media and collaborative tools to facilitate learning.</li><li>Shaping, and developing training curriculum, materials, and job aids to meet specific training needs.</li><li>Conduct needs analyses with clients to determine the necessity and relevance of learning solutions.</li><li>Influence departmental strategy and make decisions on technical approaches for project components.</li><li>Exercise considerable latitude in determining goals and approaches to assignments, performing work independently.</li></ul><h1> Use your skills to make an impact </h1>Required Qualifications<ul><li>Bachelor's degree from an accredited institution.</li><li>At least 3 years of experience learning design, focused on adult learners.</li><li>Minimum 2 years in a consumer-facing position, demonstrating customer orientation.</li><li>Proficiency with Articulate 360, including Storyline and Rise.</li><li>Demonstrated experience with eLearning strategies and adult learning theories.</li><li>Experience with contributing to continuous improvement of member and customer experiences.</li><li>(PowerPoint, Excel, Word, Outlook, Teams) or equivalent tools.</li></ul>Preferred Qualifications<ul><li>At least 3 years of experience in Medicaid, Medicare, provider products, contact center, or healthcare or insurance environments.</li><li>Minimum of 4 years of experience designing curriculum content, eLearning programs, and virtual learning solutions.</li><li>Demonstrated project management experience; PMP certification.</li><li>Master's degree in Learning and Performance, Education, Communications, Performance Consulting, Industrial/Organizational Development, Human Resources, or related field.</li><li>Proficiency in designing virtual instructor-led training.</li><li>Experience managing courses within a Learning Management System (LMS).</li><li>Measure the effectiveness of learning solutions and align them with performance outcomes.</li></ul>This is a remote position.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-05-2026<h1> About us </h1>About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com. Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...