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Senior Manager IT - Application Development (Remote)

June 5, 2026

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina or Texas.

As a Sr. Manager, you will be part of the Digital Service Technology Engineering team and will be responsible for overall delivery of solutions and software for our Online Banking platform, including design, technology insertion, development, testing, deployment and sustainment. You'll work collaboratively with implementation partners and technology stakeholders to drive change in the most effective way possible, leading the project planning and execution through agile methodologies. You'll manage and grow a team of developers and quality engineers, and guide them in the development and delivery of new features for the Client facing banking application platform built on React, Node, Java/Springboot.

Responsibilities

Once Here You Will:

Mentor and coach team of software engineers and quality assurance engineers on best practices, system design principles, and software engineering industry trends
Champion application development security best practices across all engineering efforts
Build authentic relationships with the team and business partners that empower them to lead long-term collaborations across the organization and deliver successful business outcomes
Anticipate the needs of customers; focus work processes on customer satisfaction
Motivate, retain, and develop key staff; promote career development of team members
Lead, influence, and develop peers on project teams so that project goals are achieved
Handle ambiguity and function effectively in a matrix organization
Empower teams to innovate and create an agile environment that supports change
Exhibit "make it happen" and "find a way" attitude
Handle general leadership and administrative duties associated with managing a team of several direct reports
Work closely with program managers and other technical managers to define and plan development projects
Hold team accountable for compliance to all SVB standards, policies and procedures

What You'll Bring:

People developer with a passion for helping individuals set goals, achieve personal and professional success, and produce exceptional work
Proven track record in building, sustaining and navigating stakeholder relationships in and outside the organization, with fact-based decision making and effective approaches to conflict resolution
Proven experience in building a highly performing team and driving technical excellence and ongoing improvement in all aspects of software engineering delivery and quality
Experience in all aspects of software delivery management - analysis, design, estimating, and implementing technology architectures
Strong understanding of design principles, technically scalable data modeling, development best practices, secure coding discipline and quality in all code entering the code base
Ability to execute and prioritize multiple tasks, initiate and conduct meetings with team and peers
Must have proven experience managing teams of at least 8 to 12 resources
Must be willing to engage with and build relationships with a global team which will involve some early morning or late evening meetings
Problem solver who values input from various experiences, seek out information to keep the team on track and voice opinions on the most effective way forward
Must be able to work creatively, calmly, flexibly and under tight deadlines to respond quickly and positively to shifting/multiple demands and opportunities
Proficiency with operational support processes and project management methodologies, tools and processes
Ability to construct presentations and communications in a logical manner, sensitive to diverse audience's needs

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications:

Passion for application development security and related certification is a strong plus (i.e. CISSP)
Strong understanding of authentication and authorization methods and controls.
Strong understanding of privileged access management.
Expertise with MFA authentication mechanisms and industry/technology advancements and trends
Experience with enterprise architecture best practices, specifically in application, infrastructure and web/mobile application security
Good knowledge of APIs, Microservices Architecture, Service Registry etc. design best practices
Preferred experience with the following:

Experience with REST/SOAP APIs (XML, JSON).
User Interface: React, JavaScript, CSS
Experience with Node.js, Springboot, Kafka
Deep involvement in at least one end to end cloud migration projects preferred

Operationally Focused: Passionate about monitoring, resiliency, uptime, performance and automation as well as security
Deep understanding and experience working with DevSecOps
Cloud experience is a must to have with working knowledge of the following

Well versed in AWS services for monitoring, logging, metrics, high availability, and automation
AWS Cloud Infrastructure & Managed Services (EC2, DynamoDB, RDS, Lambda)
Infrastructure as code (Terraform, Gitlab CI/CD) principles,

Good experience and knowledge of database and database integration tools
Experience with enterprise integration services/solutions
Implementation experience with SAAS/PAAS based solutions
Experience with budget discipline, estimations/sizing, contract negotiations & oversight as well as technical vendor relationship management
Working knowledge of Jira/Confluence or similar collaboration and work management tools
Knowledge of agile software development practices and release management
Prior experience with regulated financial organizations

Critical Leadership Capabilities

Building People Capability

Engages with employees to develop a clear perception of long-term capabilities/potential, and to provide balanced feedback/guiding principles
Gives practical support and guiding principles for growing capabilities, not just technical skills
Systematically develops employees through stretch assignments with specific competency development goals
Uses informal and structured approaches to career development to focus on individual improvement over time
Supports promotion of own people when talent is needed elsewhere and provides individuals with development opportunities
Staying current with emerging technology trends.
Effective Communication: Excellent listener; proven collaborator with superiors, peers and staff
Enjoy problem solving: Ability to find creative and reliable solutions to complex problems

Collaborating and Influencing

Negotiates with a genuine give-and-take approach, where parties act as true peers and decisions are shared
Spends time identifying all stakeholders necessary and meets or connects with all of them, neglecting no one to shape a collective consensus
Identifies opportunities to build relationships that will help others achieve their objectives and reaches out to those people or new people

Driving Results

Has a passion for achieving excellence in delivery, solving complex problems, and taking ownership
Automation Driver: Constantly look for automation opportunities
Sets continually higher goals that are ambitious but realistic for self and team, geared to organizational objectives
Focuses on new business opportunities that enable business development targets to be exceeded

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...