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Senior Platform Manager - eCommerce
<div style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">We are seeking a Senior Platform Manager to own and scale the platform capabilities that power ASUS B2B2C business. This role sits at the core of our platform strategy, enabling service integration, and features configuration. You will define and build the foundational systems that allow ASUS to efficiently launch and support SMB partners spanning eligibility infrastructure, APIs, onboarding tooling, and admin experiences. You will also act as the orchestrator for partner launches, ensuring alignment across Platform, Activation, and Engagement teams.</span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"></span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">This is a highly cross-functional role at the intersection of platform, consultant, CTO, financing, leasing service integrations. Success in this role requires strong systems thinking, technical fluency, and the ability to balance partner needs with scalable platform design.</span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> </span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><u><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Essential Duties and Responsibilities:</span></u></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> </span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> </span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">As a Senior Platform Manager, B2B Platform & Integrations, you will be responsible for a variety of tasks crucial to the success of the ASUS Product team. Your day-to-day responsibilities will include:</span></div><ul style="margin-top: 0.0in;"><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Platform Strategy & Roadmap: </span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Own the product strategy and roadmap for the B2B partner platform, integrations, and new projects.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Platform Systems Ownership:</span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> Define and evolve core platform systems, including eligibility infrastructure, APIs (eligibility, reporting).</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Cross-Team Collaboration:</span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> Partner closely with IT, PM, accounting, logistics, design, 3<sup>rd</sup> Party, HQ team and service teams to ensure platform capabilities meet B2B needs. Required work time in the evening due to communication with HQ team.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Membership program:</span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> Creates and manages ongoing loyalty program management, including roadmap updates, prioritization, and sequencing to support business goals. Execute strategies across the member lifecycle acquisition, engagement, retention, and reactivation.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">CRM Integration & Analysis: </span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Work closely with the CRM team to develop, test, and optimize loyalty messaging and communication flows, ensuring the right message reaches the right member at the right tier stage.</span></li></ul><div style="margin-bottom: 10.0pt;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"><br><b><u>Knowledge and Skills:</u></b><u> </u></span></div><ul style="margin-top: 0.0px;"><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Intermediate experience with Word, Excel, and PowerPoint</span></li><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Ability to multi-task and manage workflow priorities</span></li><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Confidence to speak in front of large groups or senior management</span></li><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Focused on taking the initiative to solve problems and create positive results</span></li><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Strong communication skills via email, phone, and face to face within ASUS and external partners</span></li><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Team player who is open to supporting other team members</span></li><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Proficient in English.</span></li></ul><div style="margin: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> </span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><u><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Required Qualifications:</span></u></b></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"> </div><div style="margin: 0.0in 0.0in 0.0in 0.25in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Years of Education </span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"><span> </span></span></div><ul style="margin-top: 0.0px;"><li><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"><span> </span>Bachelor's degree (B.A./B.S.) in business or related field </span></li></ul><div style="margin: 0.0in 0.0in 0.0in 0.25in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"><br>Work Experience</span></b></div><ul style="margin-top: 0.0in;"><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"><span> </span>8-10 years of eCommerce account management or retail buying experience in the consumer electronics industry</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"><span> </span>8+ years of Product Management experience, with strong experience in platform, B2B2C Saas, APIs, or infrastructure products.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Experience owning end-to-end delivery of complex, cross-functional initiatives or launches, with strong program management skills across timelines, dependencies, and execution.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Proven track record of building and scaling platform capabilities or integration-heavy systems.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Experience working closely with engineering teams on API design, data systems, or backend infrastructure.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Strong systems thinking with the ability to design scalable, reusable solutions.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Experience operating in cross-functional environments with multiple stakeholders and dependencies.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Excellent communication and stakeholder management skills.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Experience in consumer electronics, B2B2C or similar industry.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Familiarity with eligibility systems, data integrations.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Experience supporting B2B or other project onboarding workflows</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Exposure to admin tools, configuration systems, or platform UX</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">A strategic mindset for defining and prioritizing a platform roadmap that aligns with broader company goals, while balancing internal and external customer needs.</span></li><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Exceptional communication and collaboration skills to effectively partner with engineering, design, and senior leadership. You can articulate complex technical topics to a wide range of audiences and build buy-in for your vision.</span></li></ul><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><u><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Working Conditions</span></u></b><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">:</span></b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> </span></div><div style="margin-bottom: 0.0in;margin-top: 0.0in;"><b><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;"> </span></b></div><ul style="margin-top: 0.0in;"><ul style="margin-top: 0.0in;"><li style="margin-bottom: 0.0in;margin-top: 0.0in;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Fremont, CA or conditionally approved remotely from home, with travel as needed.</span></li><li style="margin-bottom: 10.0pt;"><span style="font-size: 10.0pt;line-height: 115.0%;font-family: Arial , sans-serif;">Ability to travel domestically– approximately 15-20%</span></li></ul></ul><div><span style="font-size: 10.0pt;font-family: Arial , sans-serif;"> </span></div><div><i><span style="font-size: 10.0pt;font-family: Arial , sans-serif;color: rgb(51,51,51);background: white;">$170,000 - $190,000 total package annually is the estimated pay range for this role working in California remote home office</span></i><i><span style="font-size: 10.0pt;font-family: Arial , sans-serif;color: rgb(51,51,51);background: white;">. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our employee comprehensive benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).<br><br>ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.</span></i><span style="font-size: 10.0pt;font-family: Arial , sans-serif;color: rgb(51,51,51);background: white;"> </span><span style="font-size: 10.0pt;font-family: Arial , sans-serif;"> </span></div>
