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Senior Technical Project Manager

June 13, 2026

C2C is not available Must be authorized to work in the U.S. without sponsorship This role requires availability to work during Central Time Zone business hours. Why you will enjoy Mondays again Opportunity to work alongside a talented, diverse team in a collaborative and creative environment Ongoing investment in your growth through training, mentorship, and industry certifications Hands-on exposure to cutting-edge technologies across multiple industries Recognition programs and employee awards within an inclusive culture that celebrates great work, including our AI Innovators Program Remote or hybrid work options Competitive salary + bonus opportunities Robust benefits package, matching 401(k) plan, and substantial PTO Tuition reimbursement A Day in the Life Lead daily Java Ops pre-triage, stand-ups, and ad-hoc working sessions to align support teams on priorities, escalations, and issue resolution. Manage the Tier 1 Escalation Tracker, improving ticket routing accuracy, identifying recurring escalation patterns, and reducing unnecessary handoffs across support teams. Coordinate across Tier 1, Tier 2, and Tier 3 support teams to ensure escalations are properly routed, prioritized, communicated, and resolved. Serve as the coordination point for .NET application support escalations, ensuring issues requiring Tier 2 involvement move forward with clear ownership and timely follow-up. Actively leverage AI tools to streamline tasks, improve the quality of your work, and share best practices with teammates while continuously seeking new ways to integrate AI into your everyday workflows Own the development and delivery of consolidated weekly and monthly performance metrics for Java Ops, expanding reporting visibility across application operations teams. Compile operational data into clear, executive-ready reporting that highlights ticket trends, escalation volume, service performance, risks, and continuous improvement opportunities. Partner with cross-functional teams using ITIL-based processes and tools such as ServiceNow or Cherwell to support incident management, operational tracking, and upcoming system migration efforts. Provide day-to-day leadership, mentorship, and coaching for distributed technical consultants across multiple client teams, helping ensure strong engagement, accountability, and delivery consistency. Oversee administrative and people-management responsibilities, including timesheet review, PTO tracking, performance feedback, and recognition efforts. Participate in project reviews and retrospectives to surface process gaps, improve delivery practices, and keep support operations aligned with client expectations. Foster a collaborative, high-performance team culture focused on communication, continuous improvement, technical accountability, and alignment with the client’s operational goals. What it takes Consultative approach and problem solving skills to successfully align digital solutions with long-term business goals of the client Hands-on experience using AI tools to enhance daily work, or a strong desire to do so, including a willingness to experiment, learn, and champion AI adoption within your role Commitment to understanding and exceeding client expectations Ability to perform project oversight and execution of deliverables Flexibility to adapt within a high-growth organization Ability to lead, mentor and motivate those around them Hunger for continuous learning and professional development Intellectual curiosity to provide creative solutions Full understanding of the software development life cycle Ability to positively impact fellow colleagues through effective leadership, presentations, coaching, etc. Desire to work in a team environment Good interpersonal, written and verbal communication skills Regardless of your specific role, we seek individuals who are excited to explore, adopt, and evangelize AI tools and methodologies. If you have experience in AI or a proven track record of rapidly learning and mentoring others on emerging tech, you’ll fit right in. Equal Employment Opportunity Policy Sparq is proud to offer equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. We are committed to providing equal employment opportunities and believe in an inclusive workplace. If you require reasonable accommodations to participate in the job application or interview process, please let us know by contacting recruiting@teamsparq.com #LI-REMOTE Apply To This Job

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...