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ServiceNow Developer - Remote (Need local to MD, VA, DC)

July 15, 2026

Senior ServiceNow Software Developer
There is a potential that this position may have some return to office requirements due to a change in management. Candidates should be local to the DMV area. This position is remote. However, candidates must be willing to work east coast core work hours and are to be local to Washington, DC area.
6+months/ Possible FTE

Job Description:

Senior ServiceNow Developer Description:

Looking for a Senior ServiceNow Developer to support and lead ongoing ServiceNow continuous improvement projects of existing ServiceNow implementation for an enterprise. The successful candidate will be able to adapt to client needs, and to support the implementation of the ServiceNow roadmap. The Senior ServiceNow Developer will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively in obtaining and synthesizing requirements from external stakeholders, while working with the team to build upon the existing ServiceNow foundation.

As a Senior ServiceNow Developer, you will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITOM, ITAM, CMDB, HAM, CSM.

Qualifications:

Bachelor's degree and 8+ years of proven experience as a ServiceNow Developer with strong understanding of the platform s architecture and capabilities. May consider additional years of experience in lieu of a degree.
At least 6 years of experience with design, development and support.
At least 4 years of experience in leading software development projects.
Must have hands on ServiceNow development experience across multiple modules in particular experience with Hardware Asst Management (HAM), Configuration Management Database (CMDB), Customer Service Management (CSM) and HR Service Delivery (HRSD).
Familiar with ITSM, ITOM, and ITAM.
Shows initiative, presents ideas to overcome challenges, self-starter.
Positive attitude, willingness to learn and team-oriented.
Exceptional communication and organizational skills.
Support development in Agile framework. Actively participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams.
Hands-on experience with ServiceNow custom-scoped application development.

Responsibilities:

Technical Lead:

Exhibits exceptional customer service and teamwork, collaborating effectively with clients and vendors to achieve mission success while maintaining a strong commitment to delivering high-quality products and services.
Effectively conveys key ideas and gathers actionable feedback from cross-functional team members and stakeholders. Demonstrates strong creativity, collaboration, and the ability to communicate with clarity and impact.
Identifies risks and challenges, performs qualitative and quantitative analyses, evaluates alternatives, and provides well-informed recommendations.
Lead Development review process and provide technical guidance and support to junior and mid-level staff.
Gather and document business and system requirements.
Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
Coordinate and lead project team meetings with technical staff and other key stakeholders.
Develop implementation plans, SOP, system architecture for all project deployments.
Assist in the architecture, design, management, and implementation of ServiceNow.
Prepare IT to project status reports and presentations by collecting, analyzing, and summarizing information and trends
Maintains project documentation repository
AI experience: Now Assist, third-party LLM API s, Automatic test framework

Development:

Demonstrated experience working on large-scale projects in diverse team environments with a focus on ServiceNow tools and techniques, including experience with JavaScript/GLIDE, HTML5, Angular JS, jQuery and CSS.
Design, configure, and implement environments for applications, engineer suitable release management procedures, and provide production support.
Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting.
Design and develop automation workflows, perform unit tests, and conduct reviews to make sure work utilizes coding standards and best practices for platform performance, and assess the overall quality of delivered components.
Experience using Flow Designer.
Integration experience.
Collaborate with team on software design, to provide accurate work estimates and implementation of new features including interfaces, contracts with storage system, and data transformation.
Liaise with other development, infrastructure, and operations teams.
Ensure that all security policies and practices are adhered to as part of development.
Ensure all development is created in alignment with ServiceNow Technical Best Practices

What Sets You Apart:

Experience integrating ServiceNow with external systems
Familiarity with organizational change management
Ability to support multiple projects simultaneously
Experience with Okta and SSO technologies
Ability to obtain public trust clearance prior to start date.
Active ServiceNow Certified Systems Administrator (CSA) Certification or the ability to obtain certification within 3 months of hire date.

You Might Also Have:

ServiceNow Certified Application Developer Certification
ServiceNow Certified Implementation Specialist Certification
ITIL v3 Foundations Certification
Project management experience

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...