Spv-Behavioral Health Coach, Virtual

It's more than a career, it's a calling. MO-REMOTEWorker Type: RegularJob Summary: Supervises a team of virtual behavioral Health Coaches across the organization by providing operational and clinical oversight.Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES - Provides supervisory, operational and clinical oversight to a team of behavioral health coaches. - Responsible for group and individual training for new hire onboarding, professional development on coaching and motivational interviewing, and other skills needed for successful coaching. - Reviews recorded calls and patient charts to ensure quality coaching and documentation. Follows up on opportunities for improvement. - Partners with leadership and team members to identify areas of improvement, develops change plans and implements plans. - Maintains and updates workflows and training materials. - Assumes manager and/or director tasks in the absence of the manager or director. - Provides input for hiring, training, leading, and evaluating staff. - Performs other duties as assigned. ## Education - Master's degree or equivalent years of experience and education ## Experience - Two years’ experience in a Health, Wellness or Lifestyle Coaching ## Physical Requirements - Frequent reaching, sitting, standing and walking. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more). - Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. - Frequent keyboard use/data entry. - Occasional bending, stooping, climbing, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Occasional use of vision to identify and distinguish colors. - Occasional driving. - Rare repetitive foot/leg and hand/arm movements and squatting. Work Shift: Day Shift (United States of America)Job Type: EmployeeDepartment: 8724010033 Behavioral Health IntegrationScheduled Weekly Hours: 40Benefits: SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs. - Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. - Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. Explore All Benefits SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...