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Sr. eCommerce Strategy Manager

June 2, 2026

About KiwiCo: KiwiCo is an innovative eCommerce company dedicated to sparking creativity and curiosity in kids (and kids at heart!). Through both online and offline materials, we provide fun and engaging ways for kids to explore, create, and learn. Our primary offering is a subscription service where we deliver "whoa awesome," hands-on projects to kids. We also manage an e-commerce storefront and a content platform to inspire and educate. We take great pride and ownership in the products we build and in the community of parents and kids we serve. Our office is located in Mountain View, CA within walking distance to the Caltrain station. This position follows a hybrid work schedule, with 3-4 office days per week (depending on your team) and the remainder of the week working remotely. About this role: You will be responsible for our DTC (Direct to Consumer) business including our subscription products, our first and still largest line of business, and our individual store products. As the DTC category manager you will be responsible for business growth and P&L. You own the pricing, promotions, and customer insights. You will work cross functionally with the marketing, product, and operations teams to set priorities, share insights, and drive growth initiatives. This position reports directly to the Chief Growth Officer and works closely with the rest of the executive team in Mountain View, CA. Role and Responsibilities: <ul><li>You are a seasoned business owner with a track record of managing a P&L and driving growth in a fast-paced eCommerce environment.</li><li>You will be the category manager for our subscription business, our largest and most foundational line of business and support our growing individual products business.</li><li>You will own pricing and promotion strategies to optimize both customer acquisition and long-term profitability.</li><li>You will influence product roadmap, marketing, and operations decisions partnering closely with your counterparts on those teams to achieve goals.</li><li>You enjoy owning, creating, and executing strategies to drive customer growth and satisfaction while developing innovative solutions to meet customer needs in new ways.</li><li>You are customer-focused, looking after all aspects and touchpoints of the customer experience, and adapting and evolving our offering to better meet customer needs.</li><li>You are data-savvy, capable of analyzing consumer behaviors, market trends and business performance to identify and execute growth initiatives.</li><li>You are a strong communicator (written and verbal) who can synthesize data into clear strategies and influence partners across the organization.</li><li>You enjoy working cross-functionally across marketing, technology, product, and sourcing to bring an amazing customer experience to life. </li><li>You are tenacious and dedicated and thrive working with ownership, autonomy, and a healthy dose of competition. </li></ul>Required Qualifications: <ul><li>6+ years of experience in driving eCommerce strategy and growth </li><li>BA/BS required</li><li>Demonstrated P&L ownership — you've managed a business with real accountability for results</li><li>Strong analytical skills — you can dig into data, find the story, and turn it into actionable recommendations</li><li>Experience developing and executing pricing and promotion strategies</li><li>Excellent written and verbal communication skills, including presenting to and influencing executive leadership</li><li>Entrepreneurial drive — you take initiative, roll up your sleeves, and make things happen </li></ul>Bonus Points if you have: <ul><li>MBA or similar graduate degree</li><li>Background in strategy consulting and/or subscription businesses</li><li>Experience in consumer subscription products, retail eCommerce, digital platforms, or related fields </li></ul>The starting pay range for this position is between $135,000 and $150,000 per year. However, the final base salary offered may differ based on several factors, including job-related knowledge, skills, experience, market conditions, and business needs. In addition to base pay, KiwiCo offers a comprehensive total rewards package, which may include opportunities for an annual bonus, stock options, and a variety of benefits related to health, financial security, and well-being. Specific details about these benefits will be shared if an offer of employment is extended. If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason. If you’re passionate about delivering innovative, delightful, and enriching products and experiences for kids, we’d love to hear from you! Diversity KiwiCo is committed to creating a diverse environment and is proud to be an equal opportunity employer. Individuals seeking employment at KiwiCo are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, veteran or military status, or any other legally protected category.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...