Summer 2025 Intern - Slack PhD User Research

<p>Welcome to the future of user research at Salesforce! We are seeking highly motivated and curious individuals to join our team as Summer 2025 Interns for our Slack PhD User Research program. This is an exciting opportunity to gain hands-on experience conducting user research for one of the most innovative and dynamic companies in the tech industry. As an intern, you will have the opportunity to work alongside our experienced researchers, contribute to real projects, and make a meaningful impact on the development of our products. With a strong passion for understanding user behavior and a background in psychology, human-computer interaction, or a related field, you will be an essential part of our team as we strive to deliver the best possible user experience for our customers. Join us and be a part of shaping the future of user research at Salesforce. Conduct user research studies: As a Summer 2025 intern for our Slack PhD User Research program, your primary responsibility will be to conduct user research studies. This includes designing studies, recruiting participants, facilitating research sessions, and analyzing data. Collaborate with experienced researchers: You will have the opportunity to work alongside our experienced researchers and learn from their expertise. This will involve collaborating on research projects, receiving feedback and guidance, and contributing to team discussions. Contribute to real projects: As an intern, you will have the opportunity to work on real projects and make a tangible impact on the development of our products. This will involve conducting research that directly informs product decisions and improvements. Attend and participate in team meetings: You will be expected to attend and actively participate in team meetings, where you will have the opportunity to share your research findings, contribute to discussions, and provide input on research strategies and methodologies. Stay up-to-date with industry trends: It is important for our team to stay current with industry trends and best practices in user research. As an intern, you will be responsible for staying informed about the latest developments in user research and incorporating them into your work. Collaborate with cross-functional teams: Our user research team works closely with cross-functional teams, including product managers, designers, and engineers. As an intern, you will have the opportunity to collaborate with these teams and gain experience working in a cross-functional environment. Analyze and synthesize research data: You will be responsible for analyzing and synthesizing research data to identify key insights and provide recommendations to inform product decisions. This will involve using various research methods and tools, such as surveys, interviews, and usability testing. Present research findings: As an intern, you will have the opportunity to present your research findings to the team and other stakeholders. This will involve creating presentations and effectively communicating your research insights and recommendations. Uphold research ethics and confidentiality: It is</p><p>Salesforce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...