Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
Technical Support Executive – BPO Job in Pune – IT/Telecom Process
Job Summary
Houston Skilled Consultancy is seeking motivated and tech-savvy individuals to join our dynamic BPO team in Pune as Technical Support Executives. In this customer-centric role, you will be responsible for delivering prompt, professional, and technically sound support to clients in the IT and Telecom sector. This is an excellent opportunity for individuals looking to launch or grow their careers in technical support within a well-structured corporate environment.
Key Responsibilities
Handle incoming calls, emails, and chat inquiries from customers related to IT and telecom products/services.
Troubleshoot and resolve technical issues, including internet connectivity, software/hardware configurations, and network problems.
Accurately log all service requests, interactions, and problem resolutions in the system.
Escalate unresolved queries to the appropriate technical teams in a timely manner.
Ensure customer satisfaction through efficient problem-solving and professional communication.
Follow standard operating procedures and adhere to quality and compliance guidelines.
Collaborate with cross-functional teams to improve overall support operations and service quality.
Meet performance KPIs such as response time, first-call resolution, and customer satisfaction scores.
Required Skills and Qualifications
Strong verbal and written communication skills in English.
Basic to intermediate technical knowledge in networking, software installation, or telecom.
Excellent customer handling and problem-solving skills.
Ability to remain calm and professional under pressure.
Proficient with MS Office and ticketing systems (preferred).
Must be a quick learner with a positive attitude and willingness to adapt.
Experience
Freshers are welcome to apply.
Candidates with 0–2 years of experience in technical/customer support, BPO, or telecom support will be preferred.
Previous exposure to handling inbound or outbound customer service in a voice process is an advantage.
Working Hours
Rotational shifts (Day/Night) – 9 hours including breaks.
Must be open to working on weekends or public holidays as per business requirements.
Weekly offs will be rotational.
Knowledge, Skills, and Abilities
Knowledge of operating systems (Windows, macOS) and basic hardware/software troubleshooting.
Familiarity with internet protocols (IP, DNS, DHCP) and modem/router configurations.
Customer-first attitude with excellent interpersonal skills.
Strong listening skills and ability to empathize with users.
Ability to multitask, prioritize, and manage time effectively.
Benefits
Competitive monthly salary with performance-based incentives.
Health insurance and additional employee welfare schemes.
Paid training and skill development programs.
Opportunities for internal promotions and career progression.
Exposure to international clients and global IT/Telecom processes.
Why Join Houston Skilled Consultancy?
At Houston Skilled Consultancy, we believe in nurturing talent and empowering individuals with the right skills to succeed. As part of our technical support team, you will experience:
A structured growth path in the BPO and IT support industry.
A collaborative and inclusive workplace culture.
Hands-on training with the latest tools and technology.
A stable career in a fast-growing and essential services sector.
How to Apply
Ready to step into a rewarding career in technical support?
👉 Submit your updated resume to us
👉 Or apply through our official website