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Universal Banker I

June 16, 2026

At Open Bank , we pride ourselves on being different and OPEN to new ideas and opportunities for our clients and employees. We celebrate innovation, diversity, teamwork, excellence and integrity. We are an equal opportunity employer and offer competitive compensation and benefits package to recruit, retain and reward top talent. We would like to be your partner in success and happiness! Join our TEAM - T ogether E veryone A chieves M ore Job Title: Part Time Universal Banker I Department: Santa Clara Office We are looking for Universal Banker I to join our Santa Clara Office branch team. The Universal Banker I will be responsible for conducting client and bank transactions with accuracy, speed, efficiency, and professionalism standards. Responsible for consistently providing excellent client service and to cross-sell bank products and services and to generate referrals as appropriate. Employees in this position may be progressively cross-trained in new account processes as deemed appropriate and in conjunction with the sales and service needs of the branch. Key Responsibilities <ul><li> Provides exceptional service in handling clients in-person or on the telephone. </li><li> Performs teller or new accounts or client service functions when needed. </li><li> Processes deposits, withdrawals, check cash and other transactions. </li><li> Assist with posting transactions over authority limits or exceptionally complex transactions. </li><li> Responsible for loss prevention in the processing all transactions and duties. </li><li> Issues cashier’s checks and other negotiable items. </li><li> Assist with opening new accounts and gathering customer information. </li><li> Keep informed and compliant of policies, practices, regulations, and laws applicable to the job function. </li><li> Input client information to the bank system for various transactions. </li><li> Maintains a cash drawer and audits the cash drawer according to policy and schedule. </li></ul>Requirements/Qualifications <ul><li> Minimum one year of experience in bank operations preferred, but not required. </li><li> Cash handling experience in a bank or retail setting preferred. </li><li> Ability to follow precise directions and learn banking equipment and software quickly. </li><li> Present a professional image in dealing with clients, interdepartmental, and external representatives. </li><li> Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone. </li><li> Ability to respond effectively to the most sensitive inquiries or client complaints. </li><li> Bilingual in English and Korean is preferred. </li></ul>Employee Benefits & Perks <ul><li> Medical, Dental, & Vision : Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date. </li><li> Life, Accidental Death & Dismemberment, & Long-Term Disability : Open Bank pays 100% of the cost. </li><li> Flexible Spending Account (FSA) : Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars. </li><li> 401(k) Retirement Savings Plan : Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment. </li><li> Paid Time Off (PTO) : Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons. </li><li> Employee Assistance Program (EAP) : The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family. </li><li> Company Paid Lunch: Open Bank provides company paid lunch twice a week. </li></ul>To view current job openings, please visit Open Bank Careers Page:

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...