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VP, Sales Executive - Technology (Remote)
Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer experience and bringing humanity to business. This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients. The Sales Executive will drive new business by acquiring customers and generating revenue within our Technology vertical. Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals. The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings. What the role entails • Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain • Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services • Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies • Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets • Possess an in-depth understanding of TTEC’s services and differentiation • Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution • Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform • Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications • 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions • Experience in outsourced customer care services or fraud prevention & detection solutions • Demonstrates strong new business acquisition and revenue generation within technology vertical. • Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets • Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management • Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences • Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs • Skilled in developing and delivering compelling proposals and presentations to key decision-makers • College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000. This position is eligible to participate in a sales incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. Benefits available to eligible employees include the following • Medical, dental, and vision • Tax-advantaged health care accounts • Financial and income protection benefits • Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com. Remote Benefits Paid Sick Days, Parking, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Game Rooms, Life Insurance, Merchandise Discounts, On Site Cafeteria Skills Artificial Intelligence (AI), Automation, Business Growth, C-Level Management, Call Centers, Compensation and Benefits, Consultative Sales, Consulting, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Demand Generation, Diversity, Exceeded Sales Goal, Healthcare, Leadership, Marketing, Mergers and Acquisitions, Outsourcing, Persuasion Skills, Process Improvement, Productivity Management, Proposal Development, Revenue Growth, Revenue Planning, Sales, Sales Closing Skills, Sales Cycle, Sales Forecasting, Sales Management, Sales Pipeline, Sales Prospecting, Sales Strategy, Service Delivery, Solution Sales, Technical Operations, Technical Strategy, Technology Sales, Territory Management About the Company TTEC We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC. Company Size 10,000 employees or more Industry Other/Not Classified Founded 0 Website http//www.ttecjobs.com Apply tot his job Apply To this Job
